COVID-19 & PRODUCT CARE CLAIMS UPDATE

IMPORTANT MESSAGE

On the advice of the New Zealand Government, our offices will be closed from 25th of March due to the Covid-19 pandemic. Please select one of the below options to submit an online request to either

If you have any other type of query regarding your Harvey Norman Product Care Plan, please select Learn More.

We will endeavour to action all online submissions as soon as regular business operations resume.

We appreciate your patience and understanding at this time.

Product Care Team.

Find out how your claim is progressing

Would you like an update on how your claim is progressing?  Please fill in the form below. A customer care representative will contact you within 24 hours of submitting your query. Please ensure you have your claim number or product details handy.

You can also call us on 0800 848 444 to follow up your claim with our customer care team.

1  Select your brand
harvey norman norman ross
2  Pick your cover
product care
All purchases made on and after 6th November 2018
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product care
All purchases made between 6th May 2014 and 5th November 2018
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product care
All purchases made between 24th December 2010 and 5th May 2014
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product care
All purchases made after
24th December 2010.
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protection plus
All purchases made before
24th December 2010.
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3  Complete follow up form
Please note: all fields with an * must be completed.
Product Details
Correspondence Details
Customer Contact Details
Store Use Only
 

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