COVID-19 & PRODUCT CARE CLAIMS UPDATE

Dear valued customer,

The current Coronavirus COVID-19 is having an unprecedented impact on our economy and personal lives. Your safety and that of our employees and partners is paramount. However, please be assured that we have appropriate measures in place to ensure we can continue to service you as efficiently as possible under the present circumstances.

Due to safety measures adopted by government and business partners, we may encounter unavoidable delays due to shortage of manpower or available spare parts. We apologise that in circumstances where our customers are unwell, we may not be able to service you until a later date.

Product Care Team.

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product care
All purchases made on and after
1st of October 2021
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All purchases made on and after
1st of February 2021
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product care mobile
All purchases made between
1st of July 2020 and 31st January 2021
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All purchases made between
the 1st of July 2020 and 30th of September 2021
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All purchases made between
1st of April 2019 and 30th June 2020
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1st of January 2019 and 30th June 2020
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the 1st of January 2019 and 31st March 2019.
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All purchases made between the 25th May 2018 and the 31th December 2018
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product care
All purchases made between
1st July 2014 and the 24th May 2018
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All purchases made between the 1st Jan 2011 and the 30th June 2014
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extended warranty
All purchases made before
1st Jan 2011
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