Make a claim

To make a claim you will need your purchase details handy to complete the claim form.  If you don’t have all your details, you may need to contact the store where you purchased your product.

Trouble Shooting

Before we get started, please complete these 4 troubleshooting steps:

  1. Is your appliance(s) plugged in correctly?
  2. Check the booklet that was provided by the manufacturer - are you able to “trouble shoot” based on the information provided?
  3. Check for any reset buttons.
  4. Does your appliance need new batteries? Or are the rechargeable batteries charged?
1  Select your brand
2  Pick your cover
product care
All purchases made on and after
1st July 2014
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product care
All purchases made between the 1st Jan 2011 and the 30th June 2014
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extended warranty
All purchases made before
1st Jan 2011
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3  Complete claim form
Please note: all fields with an * must be completed.
Product Details
Correspondence Details
Customer Contact Details
Fault Details
Store Use Only
 

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