Make a claim

To make a claim you will need your purchase details handy to complete the claim form.  If you don’t have all your details, you may need to contact the store where you purchased your product.

Trouble Shooting

Before we get started, please complete these 4 troubleshooting steps:

  1. Is your appliance(s) plugged in correctly?
  2. Check the booklet that was provided by the manufacturer - are you able to “trouble shoot” based on the information provided?
  3. Check for any reset buttons.
  4. Does your appliance need new batteries? Or are the rechargeable batteries charged?
1  Select your brand
2  Pick your cover
product care
All purchases made on and after the 10th Nov 2014
What's this?
product care replacement
All purchases made between the 26th Dec 2011 and 9 Nov 2014
What's this?
product care
All purchases made between the 1st Jan and the 25th of Dec 2011
What's this?
extended warranty
All purchases made before 1st Jan 2011
What's this?
product care
All purchases made on and after the 10th Nov 2014
What's this?
product care replacement
All purchases made on and after 26th Dec 2011
What's this?
product care
All purchases made between the 1st Jan and the 25th Dec 2011
What's this?
extended warranty
All purchases made before 1st Jan 2011
What's this?
product care
All purchases made on and after the 10th Nov 2014
What's this?
product care replacement
All purchases made on and after 26th Dec 2011
What's this?
product care
All purchases made between the 1st Jan and the 25th Dec 2011
What's this?
protection plus
All purchases made before 1st Jan 2011
What's this?
product care
All purchases made on and after
1st Jan 2011
What's this?
extended warranty
All purchases made before
1st Jan 2011
What's this?
product care
All purchases made on and after
1st Jan 2011
What's this?
extended warranty
All purchases made before
1st Jan 2011
What's this?
3  Complete claim form
Please note: all fields with an * must be completed.
Product Details
Correspondence Details
Customer Contact Details
Fault Details
Store Use Only
 

I have read and understood the Privacy Statement and Terms & Conditions

 
Copyright, All Rights Reserved | Privacy Statement | Privacy Policy | Terms of Use